Research in Brief 160

Low-income countries require increased tax revenue to support economic development. An important barrier to increasing tax collection is the growing complexity of the tax system, which many small and medium-sized enterprises (SMEs) struggle to navigate. Tax compliance is often time consuming, confusing, and requires frequent in-person interactions with tax officials. This all contributes to the time, money, and effort incurred by taxpayers in meeting their obligations, over and above their actual tax liabilities. While compliance costs directly increase the total effective tax burden faced by firms, that is not their only effect. High compliance costs are often part of the explanation for taxpayers failing to take up provisions that would benefit them, such as not claiming tax credits for input costs (Almunia et al. 2024; Brockmeyer et al. 2024). This can particularly affect smaller firms, which may even overpay taxes as a result (Tourek 2022). This paper documents the substantial tax compliance costs faced by Ugandan firms, using survey data from 1,972 taxpaying businesses matched with administrative tax records. It highlights the composition of compliance costs, the role of tax agents, and the limited impact of digital compliance tools. The results show that compliance costs often exceed tax liabilities and disproportionately affect smaller firms.

Summary of Working Paper 223.

Authors

Adrienne Lees

Adrienne Lees is a Doctoral Fellow at the International Centre for Tax and Development (ICTD), working primarily on projects relating to tax administration and compliance. She was previously an ODI Fellow in the Tax Policy Department at the Ministry of Finance, Planning and Economic Development in Uganda. Adrienne holds an MSc in Economics for Development from the University of Oxford and is completing her PhD in Economics at the University of Sussex.
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