This paper investigates corporate income tax (CIT) payment compliance among corporations in Eswatini, an underexplored area critical for revenue-constrained low and middle-income countries. Using a unique administrative dataset (2017–2022), we analyse factors driving timely and full tax payments. We combine descriptive analysis with a more robust Heckman selection model to address sample selection bias. Results show that, while 82% of filed returns included payments, only 55% were fully compliant, and 42% were late. Compliance was higher among larger firms and those in urban tertiary sectors, while smaller and rural firms frequently overpaid, potentially due to penalties. Electronic payments exhibited the highest compliance, whereas mobile and cash payments lagged. Regression analysis highlights company size, provisional tax filings and electronic payments as key compliance predictors. This study contributes to the tax compliance literature with actionable insights for revenue authorities, from the simplification of tax processes for smaller firms to the larger implementation of electronic tax payments.

Authors

Phindile T. Masuku

Phindile Masuku is a Research Manager at the Eswatini Revenue Service. She has worked as an Economist in the public sector for over 14 years, 12 of which have been in a tax administration. She holds a Master’s of Commerce in Economics from the University of South Africa, and her main interests are taxation, development economics and public finance.

Fabrizio Santoro

Fabrizio is a Research Fellow at the Institute of Development Studies, and the Research Lead for the second component of the ICTD's DIGITAX Research Programme. His main research interests relate to governance, public finance, and taxation, with a strong focus on impact evaluation methodologies and statistical analysis. He holds a PhD in Economics from the University of Sussex.

Ziyanda Dlamini

Ziyanda Dlamini is an Economic Analyst at the Eswatini Revenue Service. She holds a Master’s of Science in Applied Economics from the University of Eswatini, and her main interests are international policy and trade.
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