African Tax Administration Paper 41

Corporate income tax (CIT) compliance is a critical aspect of maintaining a fair and robust tax system. It ensures that businesses fulfil their legal tax obligations and contribute their fair share to public finances. However, achieving high compliance rates is often challenging due to various factors including, among others, the complexity of the tax system, economic factors (income levels, audit probabilities, liquidity constraints, tax benefits etc.) and businesses’ perceptions about the tax system and government.

The Eswatini Revenue Service (ERS) database was used to access returns and payments data covering a six-year period from 2017 to 2022, to study patterns of non-compliance with CIT tax payments and to understand the key factors explaining them. We present several results. First, large firms are more likely to comply with tax payments compared to smaller businesses. This results in the smaller companies attracting interest and penalties on top of their declared liabilities. Second, in terms of sectoral analysis, the tertiary sector evidently recorded the highest compliance with tax payments. Third, payments made through electronic bank transfers were associated with being timely and more complete than those made through cash and by card. However, mobile money payments do not perform as well as electronic transfers in terms of being associated with timely payments. Additionally, taxpayers in their first three years since registration were found to be more likely to comply when compared to those that have been in the system for longer. Lastly, the correlational evidence revealed that taxpayers filing their tax returns late were less likely to pay their liabilities and that compliance was found to be higher for taxpayers who correctly filed two provisional declarations and one annual tax return in the year.

From the findings of the study, some administrative and policy considerations can be adopted by the ERS, in order to enforce and support compliance with CIT. These include strategies to ensure simplified processes for smaller taxpayers to reduce their tax compliance burden, and proactive approaches to boosting voluntary compliance, such as investing in comprehensive taxpayer education programmes.

Authors

Phindile T. Masuku

Phindile Masuku is a Research Manager at the Eswatini Revenue Service. She has worked as an Economist in the public sector for over 14 years, 12 of which have been in a tax administration. She holds a Master’s of Commerce in Economics from the University of South Africa, and her main interests are taxation, development economics and public finance.

Ziyanda Dlamini

Ziyanda Dlamini is an Economic Analyst at the Eswatini Revenue Service. She holds a Master’s of Science in Applied Economics from the University of Eswatini, and her main interests are international policy and trade.

Fabrizio Santoro

Fabrizio is a Research Fellow at the Institute of Development Studies, and the Research Lead for the second component of the ICTD's DIGITAX Research Programme. His main research interests relate to governance, public finance, and taxation, with a strong focus on impact evaluation methodologies and statistical analysis. He holds a PhD in Economics from the University of Sussex.
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