This is the first report in a series focusing on digital payments and ID technologies. It will examine how tax administrations use digital payment systems – including mobile money technologies – to bolster tax collection and improve the provision of key taxpayer services. Relying on a review of existing evidence, it will also assess the key benefits, enablers, and shortcomings of payment systems and propose a research agenda to inform decision-makers’ investments in these technologies.


Moyo Arewa

Moyo is the Programme Director for the Local Government Revenue Initiative (LoGRI). He was previously the Manager for Strategic Initiatives at (ICTD) and, before then, a Policy Development Officer at the City of Toronto. His tax research has focused on understanding how new technologies impact tax policy, administration, and public service delivery.

Laura Muñoz Perez

Laura Munoz is the former Programme Lead of DIGITAX Programme.

Fabrizio Santoro

Fabrizio is a Research Fellow at the Institute of Development Studies, and the Research Lead for the second component of the ICTD's DIGITAX Research Programme. His main research interests relate to governance, public finance, and taxation, with a strong focus on impact evaluation methodologies and statistical analysis. He holds a PhD in Economics from the University of Sussex.