Artificial Intelligence (AI) and advanced data analytics are rapidly transforming tax administration worldwide. Revenue authorities are deploying AI tools for risk profiling, audit selection, compliance management, and service delivery, with the promise of improving efficiency and strengthening domestic revenue mobilisation. For lower-income countries, including across Africa, these technologies offer potential gains at a time of fiscal pressure and expanding data availability.

At the same time, AI adoption raises significant economic, legal, and governance challenges. Algorithmically informed decisions can affect taxpayer rights, reshape enforcement priorities, and test existing accountability mechanisms. Questions of transparency, bias, explainability, legal oversight, and institutional readiness are particularly important where regulatory and administrative safeguards are still evolving.

This webinar brings together global policy experience, new empirical research from Africa, and legal scholarship to explore how AI can be adopted responsibly in tax administration.

The discussion will:

  • Examine how AI is currently being used or considered in tax administration.
  • Share preliminary empirical evidence from African country contexts.
  • Explore the institutional conditions required for effective AI deployment.
  • Consider the legal and governance safeguards necessary to protect taxpayer rights and maintain legitimacy.

Speakers

  • Awa Diouf, ICTD
  • Charles Blanco, The World Bank Group
  • Ivan Krsul, The World Bank Group
  • Kunal Nathwani, Kirkland and Ellis International LLP
  • Twivwe Siwale, International Growth Centre

The webinar will be moderated by Daisy Ogembo, Research Fellow at ICTD.

Event Details
Date
27 February 2026
Time
-

Daisy Ogembo

Daisy Ogembo is a Research Fellow at ICTD. Often using an interdisciplinary approach, her work focuses on the taxation of hard-to-tax groups, constitutional issues in taxation, and digital aspects of taxation. She earned her DPhil from the University of Oxford and was the recipient of numerous prestigious awards including the British Academy Postdoctoral Research Fellowship and the Harvey Fellowship. Prior to joining ICTD, Daisy was an Assistant Professor of law at the University of Birmingham. Her current research includes completing a monograph on taxation and transformative constitutionalism, investigating legal and governance issues in the use of Digital Public Infrastructure (DPI) in tax administration, and expanding her research on higher income earners in the informal sector.

Awa Diouf

Awa is a Research Fellow at ICTD and an economist specialising in public finance in developing and transition countries. She holds a doctorate from the Université Clermont Auvergne in France, and the Initiative Prospective Agricole et Rurale (IPAR), a think tank based in Senegal.

Charles Blanco

Charles Blanco is a Senior Global Public Sector Specialist. He has more than 30 years of experience in business process improvement, information and communication technologies (ICT), public sector modernization, digital transformation (DT) and Artificial Intelligence (AI), having digitalization and modernization projects in more than 20 countries in Latin America, South Asia, Europe and Central Asia, the Middle East, and East Asia. He previously served as Head of the Technology Department and National Director of Modernization of the Tax Administration and Public Sector in his country, where he worked for more than 15 years, and worked as an international consultant for the Interamerican Development Bank (IDB), Interamerican Center of Tax Administrations (CIAT), and the United Nations (UN). Team leader of AI projects for public institutions (Tax Administration, Treasury, Municipalities, etc.), and senior member of the World Bank's Global Solutions Group for Domestic Resource Mobilization, GovTech, and Public Administration. Co-author of methodologies and interactive tools for public sector institutions for evaluating technologies, infrastructure, processes, automation, information security, AI readiness and key government ICT needs. He has a Masters in Business Administration, Bachelor in Informatics and Computer Science.

Ivan Krsul

Ivan Krsul is a Senior Governance Specialist at The World Bank Group.

Kunal Nathwani

Kunal Nathwani is a Partner at Kirkland & Ellis International LLP in the Tax team.

Twivwe Siwale

Twivwe Siwale is Head of Tax for Growth at the International Growth Centre, where she leads research and policy engagement on tax and domestic revenue mobilisation. She works closely with revenue authorities in Africa to strengthen tax compliance and improve the use of tax data. Prior to joining IGC, she held roles in tax administration, at the Zambia Revenue Authority. She holds an MSc in Public Economics from the University of York and is a Mandela Washington Fellow.
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