Charles Blanco is a Senior Global Public Sector Specialist. He has more than 30 years of experience in business process improvement, information and communication technologies (ICT), public sector modernization, digital transformation (DT) and Artificial Intelligence (AI), having digitalization and modernization projects in more than 20 countries in Latin America, South Asia, Europe and Central Asia, the Middle East, and East Asia. He previously served as Head of the Technology Department and National Director of Modernization of the Tax Administration and Public Sector in his country, where he worked for more than 15 years, and worked as an international consultant for the Interamerican Development Bank (IDB), Interamerican Center of Tax Administrations (CIAT), and the United Nations (UN).
Team leader of AI projects for public institutions (Tax Administration, Treasury, Municipalities, etc.), and senior member of the World Bank's Global Solutions Group for Domestic Resource Mobilization, GovTech, and Public Administration. Co-author of methodologies and interactive tools for public sector institutions for evaluating technologies, infrastructure, processes, automation, information security, AI readiness and key government ICT needs. He has a Masters in Business Administration, Bachelor in Informatics and Computer Science.
