AI in Tax Administration: Opportunities, Risks and Emerging Practice

Artificial Intelligence (AI) is transforming the way governments manage data, detect fraud, and engage with citizens—and tax administrations are no exception. From chatbots and risk scores to automated audits and predictive analytics, AI holds the promise of smarter, faster, and more efficient tax systems. But can it deliver, especially in the complex realities of low- and middle-income countries?

This webinar—third session of the World Bank–ICTD series on digitalisation and tax—dives into cutting-edge developments in AI and their implications for tax policy and administration. We’ll explore practical use cases from research conducted by J-PAL-affiliated researchers in Africa, supported by the Digital Identification and Finance Initiative (DigiFI) at J-PAL Africa (based at the University of Cape Town), combined with more theoretical considerations from ongoing World Bank work on the topic.

Speakers

  • Joseph Eloi, World Bank Group
  • Gabriel Toulek, University of Pittsburgh
  • Victor Pouliquen, University of Essex

Moderated by Fabrizio Santoro, ICTD.

Watch the recording

Previously in the ICTD-World Bank webinar series…

Event Details
Past Event
Date
25 June 2025
Time
-

Fabrizio Santoro

Fabrizio is a Research Fellow at the Institute of Development Studies, and the Research Lead for the second component of the ICTD's DIGITAX Research Programme. His main research interests relate to governance, public finance, and taxation, with a strong focus on impact evaluation methodologies and statistical analysis. He holds a PhD in Economics from the University of Sussex.
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