An Assessment of ERCA’s Taxpayer Education Programs and How They Can be Improved
This study aims to evaluate the taxpayer education programs used to aware and educate on the tax knowledge. It may be difficult to shift tax culture without education at an early age or without citizens voluntarily embracing tax payment. So we would like to examine the content and design of mass media in the TV, Radio, national newspapers and training used by the Ethiopian Revenue and Customs Authority (ERCA) to increase awareness, tax filing, and, ultimately, tax compliance. Currently, it consists of education programs using Gebi Lelimat Radio program, Gebi Lelimat TV program, Training and newspaper. The unit of analysis is SMEs which is Category C taxpayers located in the Addis Ababa. The type of data will be the primary and secondary data obtained through a survey. Samples may obtain from a population sample that will be with a multistage method and with random sampling technique.